Table of Contents

Overview.. 1

Eligibility for returns. 1

Non-returnable items. 1

Partial refunds. 1

Refunds. 1

Exchanges. 2

Return shipping. 2

Need help?. 2

Overview

At KR Jyotish, your satisfaction with our products is important to us. If you are not completely happy with your Rudraksha beads or service, we offer a 30-day return policy. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.

Eligibility for returns
To be eligible for a return, your Rudraksha beads or other products must be:

• Unused and in the same condition that you received them.
• In their original packaging, with all certificates and documentation intact.
• Returned with a receipt or other valid proof of purchase.

Non-returnable items
Several types of goods are exempt from being returned due to their sacred and customized nature, including:

• Services: All consultations and services are non-refundable.
• Custom-made or personalized items: Any Rudraksha beads that have been customized or personalized specifically for a customer, such as a custom mala or bracelet.
• Energized or consecrated beads: Due to their spiritual significance, Rudraksha beads that have been specifically energized or consecrated for an individual cannot be returned.
• Gift cards.

Partial refunds
Partial refunds may be granted in specific situations, such as:

• Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery, if approved by KR Jyotish staff.

Refunds

• Inspection and approval: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Processing: If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a certain number of days.
• Late or missing refunds: If you have not received your refund within the stated timeframe, please check with your bank and credit card company. If the issue persists, contact us at {krjyotishllc@gmail.com}.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at {krjyotishllc@gmail.com}.

Gifts

• Gift credit: If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return once the item is received.
• Original purchaser: If the item was not marked as a gift, or the gift giver had the order shipped to themselves, the refund will be sent to the gift giver.

Return shipping

• Customer responsibility: You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Deduction from refund: If you receive a refund, the cost of return shipping will be deducted from your refund.
• Tracking and insurance: If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Need help?
For any questions regarding refunds and returns, please contact us at {krjyotishllc@gmail.com}.